Reviews For Sullivan Square
We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Posted On: 2/5/2020
Sullivan Square has failed to return my deposit and refuses to respond to my numerous attempts to resolve the situation.
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I'm now preparing to take them to small claims court. I've had difficulties with the management at every stage of my tenancy. Unless you're ready to deal with difficult and possibly inept management, look elsewhere.
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By: Christopher Pease
Source: GOOGLE PLACES
Posted On: 2/5/2020
I have always spent my stay at timberland properties in different states. I always had great experience. Good and Bad situations
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do come across but over all I have noticed property management has always done an applauding working to keep their residents happy.
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By: duggu srujankumar
Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Source: GOOGLE PLACES
Posted On: 2/4/2020
I really loved living here at Sullivan Square. It’s conveniently located to everything you need. Maintenance is always on
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top of everything immediately. Never had any issues living here. Loved it! Highly recommend this place!
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By: Jordan Flachs
Hi Jordan, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Source: GOOGLE PLACES
Posted On: 2/4/2020
I've lived in apartments for about ten years now. Without a shadow of a doubt - this is the worst management I've ever dealt
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with. There are plenty of great places to live around Bentonville. Take your money elsewhere - it's not worth the frustration.
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By: Gilda Charles
Gilda, thank you for taking time to leave us a review. Your star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, we would like the opportunity to address your concerns. Please reach out to us directly at (479) 877-5325 when you have a chance. Thank you, and we look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 2/3/2020
I've lived there for the last two years, under two different companies. Always friendly staff in the office as well as the
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maintenance team. Great pool area, play areas and pet friendly. I haven't lived in an apartment in year but these were fantastic. I appreciate the hard working commitment Timberland Team! Thank you for making this part of our lives a great experience:)
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By: Crystal Axe
Hi Crystal, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Source: GOOGLE PLACES
Posted On: 1/28/2020
Be ready to spend minimum one week time to sign a lease agreement with Sullivan team. In mean time you have to call every
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day and remind them about your application. Very poor customer service.
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By: Usha Rani
We would like to have a better understanding about your experience. Please reach out to us at (479) 279-6919 at your earliest convenience and we will do our best to resolve this with you. We hope to hear from you soon.
Source: GOOGLE PLACES
Posted On: 1/28/2020
I have applied for a lease recently( Almost 1 week) and till now I didn't recived any confirmation email . Need more improvements
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in the customer service.
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By: Ram Angadala
If you'd be willing to provide more feedback, please reach out to us at (479) 279-6919 so we can assist you further. We hope to hear from you soon.
Source: GOOGLE PLACES
Posted On: 1/17/2020
By: Angela Hamil
Angela, thank you for the high star rating! We hope to see you soon!
Source: GOOGLE PLACES
Posted On: 12/24/2019
By: Gilda Charles
Gilda, thank you for taking time to leave us a review. Your star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, we would like the opportunity to address your concerns. Please reach out to us directly at (479) 877-5325 when you have a chance. Thank you, and we look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 12/16/2019
By: Vijay S
Vijay, thank you for the high star rating! We hope to see you soon!
Source: GOOGLE PLACES
Posted On: 12/16/2019
Relocated and started the transition remotely. Team at Sully was very responsive and answered all my questions. The apartment
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is great and the flexibility on lease terms was key to our decision.
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By: Cynthia Goerke
Cynthia, we're happy you found our staff to be so supportive during your experience here at Sullivan Square. We hope to be of service to you again in the future.
Best wishes,
Sullivan Square
Source: GOOGLE PLACES
Posted On: 11/25/2019
Currently not the best place to live. They have been doing major updates to the property, so I would stay clear of here for
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the next several months. I am sure the property will be great come February/March, once the updates are done, but they have also raised the rent so we will be leaving. However, the maintenance staff is super nice and friendly and the apartments are good quality.
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By: James Perryman
Source: GOOGLE PLACES
Posted On: 11/25/2019
Currently not the best place to live. They have been doing major updates to the property, so I would stay clear of here for
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the next several months. I am sure the property will be great come February/March, once the updates are done, but they have also raised the rent so we will be leaving. However, the maintenance staff is super nice and friendly and the apartments are good quality.
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By: James Perryman
Hey James. We would love for you to come by and see us in the New Clubhouse and the soon to be completed 24rh fitness zone! We are always working towards giving a great living experience within our community. We appreciate everyone's patience during construction. Thank you for the kind words about the quickness and ease or our Maintenance Staff. Best of the Best!
Source: GOOGLE PLACES
Posted On: 11/10/2019
Management is useless, I've been requesting to get my rent payment fee fixed as I was being charged a short term fee over
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the past months although my lease is for one year. Every time I called I got promised that it will be adjusted in the next few hours and nothing gets done!! Then I find them sending me a warning letter then charging me a late payment fee!! I would definitely not recommend anyone to get an apartment here as long as they want to be respected and find a responsible person to talk to.
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By: Yosra Helal
Hi there, we would like to get some more details about your experience. Please reach out to us at (479) 279-6919 when you can so we can address this situation directly. Thank you and have a great day.
Source: GOOGLE PLACES
Posted On: 11/8/2019
Best place to live in Bentonville. The management team is very good, Quick to respond, friendly, fast, and efficient repairs.
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Very impressed!
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By: Bhushan C
We are disappointed to hear that your experience with us at Sullivan Square has not been a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (479) 279-6919 when you have a chance. Thank you, and we look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 11/7/2019
Best place to live in Bentonville. The management team is very good, Quick to respond, friendly, fast, and efficient repairs.
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Very impressed!
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By: Chinnadurai Pandurangan
Hi Chinnadurai, we regret to hear that your living experience has been anything less than exceptional. Our manager would really like to speak with you more regarding these issues. Please reach out to us at (479) 279-6919. We look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 11/2/2019
Currently not the best place to live. They have been doing major updates to the property, so I would stay clear of here for
...
the next several months. I am sure the property will be great come February/March, once the updates are done, but they have also raised the rent so we will be leaving. However, the maintenance staff is super nice and friendly and the apartments are good quality.
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By: James Perryman
Source: GOOGLE PLACES
Posted On: 10/4/2019
The management team was incredible in accommodating quite a bit of a curve ball for my move in situation. Super fast to respond,
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no surprises. Sean and Sabrina did great with what must've taken quite some effort on their parts! I feel very fortunate to have found this place.
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By: Steve D
Steve, we're happy you found Sean and Sabrina to be so supportive during your experience here at Sullivan Square! If you have any further needs or questions, please don't hesitate to reach out!
Source: GOOGLE PLACES
Posted On: 9/19/2019
By: ashok reddy male
Ashok, thank you for the high star rating! Take care!
Source: GOOGLE PLACES
Posted On: 9/11/2019
???? great location awesome staff - amazing apartments
By: Shana Hall
Hi Shana, thank you so much for your positive comments about Sullivan Square! We appreciate your recommendation and hope you have a great day!
Source: FACEBOOK
Posted On: 9/5/2019
I have been very disappointed with this experience. My last month's rent was extremely overcharged, and I have yet to receive
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a refund. I moved out months ago and the sullivan square management team has yet to provide me with a refund. Despite several calls, they refuse to answer any phone calls or resolve the issue.
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By: Mary Tomlinson
Hello Mary, thank you for taking the time to share your experience. We regret any breaks in communication, and we would appreciate another chance to discuss this matter. Please contact us at (479) 279-6919 and we'll do our best to make this right with you. We hope to hear from you soon.
Source: GOOGLE PLACES
Posted On: 8/29/2019
Nobody (Bentonville leasing office staffs including manager) knows about the Transfer process, Very frustrated being here
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in this apartment. they will give importance only to new applicant not for existing residents. Within 5 months i have not received 3 orders from amazon but the status is delivered and one important mail (Car title) from bank as well.They have not given me 2nd set of key so far but the maintenance request is completed (pls note this). Followed up for 5+ months but not received yet. I've called leasing office to place maintenance request for the Toilet clogged up and smells very bad and they said someone will come over and fix it on the same day but no one showed up and i have to hire someone externally to fix it because i live in 1 Bed and 1 Bath and i have kid as well. Don't see any negative star. Had to choose at least 1 star to post this message.
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By: Bhushan C
We are disappointed to hear that your experience with us at Sullivan Square has not been a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (479) 279-6919 when you have a chance. Thank you, and we look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 8/29/2019
Nobody (Bentonville leasing office staffs including manager) knows about the Transfer process, Very frustrated being here
...
in this apartment. they will give importance only to new applicant not for existing residents. Within 5 months i have not received 3 orders from amazon but the status is delivered and one important mail (Car title) from bank as well.They have not given me 2nd set of key so far but the maintenance request is completed (pls note this). Followed up for 5+ months but not received yet. I've called leasing office to place maintenance request for the Toilet clogged up and smells very bad and they said someone will come over and fix it on the same day but no one showed up and i have to hire someone externally to fix it because i live in 1 Bed and 1 Bath and i have kid as well. Don't see any negative star. Had to choose at least 1 star to post this message.
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By: Chinnadurai Pandurangan
Hi Chinnadurai, we regret to hear that your living experience has been anything less than exceptional. Our manager would really like to speak with you more regarding these issues. Please reach out to us at (479) 279-6919. We look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 8/26/2019
The maintenance crew here needs a major raise!! Quick to respond, friendly, fast, and efficient repairs. Very impressed!
By: Twade
Hello, thank you for your kind review; we are happy to pass along your comments to our maintenance team here at Sullivan Square! If you're ever in need of more help, please let us know!
Source: GOOGLE PLACES
Posted On: 8/21/2019
By: Amjad Abou
Thank you for the five-star rating, Amjad! Please don't hesitate to reach out if you need anything!
Source: GOOGLE PLACES
Posted On: 8/9/2019
It's a very good apartment with good amenities and very close to restaurants and Walmart.
By: Ajay V
Hi Ajay, thank you so much for your positive comments about Sullivan Square! Please feel free to give us a call or stop by our office if you need anything!
Source: GOOGLE PLACES
Posted On: 7/28/2019
I just signed my new lease, starting my 3 years here. I absolutely LOVE living here. Everything is kept clean, the staff
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is wonderful. The hardwood floors, granite counter tops, stainless steel appliances are all top grade. So convenient to everything!!!!
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By: Mary 'Reou' Sutton
Hi Mary, thank you so much for your positive comments about Sullivan Square! If you have any further questions, please give us a call. We're always happy to help!
Source: FACEBOOK
Posted On: 7/24/2019
excellent community to be part of !!! Apartments are new and spacious!!
By: abhishek kumar
Hello Abhishek, we appreciate your positive review about your experience with us! We're so pleased to hear that you enjoy being a part of our community. If there is anything else we may do to assist you, please do not hesitate to reach out!
Source: GOOGLE PLACES
Posted On: 7/24/2019
excellent community to be part of !!! Apartments are new and spacious!!
By: abhishek kumar
Hello Abhishek, we appreciate your positive review about your experience with us! We're so pleased to hear that you enjoy being a part of our community. If there is anything else we may do to assist you, please do not hesitate to reach out!
Source: GOOGLE PLACES
Posted On: 7/15/2019
By: Gilda Charles
Gilda, thank you for taking time to leave us a review. Your star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, we would like the opportunity to address your concerns. Please reach out to us directly at (479) 877-5325 when you have a chance. Thank you, and we look forward to hearing from you.
Source: GOOGLE PLACES
Posted On: 6/11/2019
Lived in a 2bed1bath apartment. There is a good amount of storage in Kitchen and washer/dryer area. Each bed room came with
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two closets. The community is Large, peaceful and well maintained. Close to Walmart neighborhood market/gas station. Maintenance:service requests are attended to very quickly. Tips for improvement : A dog park in the community would have been great. Also, Being a newbee to bentonville, I would like to suggest to hold community events to engage with, familiarize and socialize with other residents living here.
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By: Kirti Koneru
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (479) 877-5325. We look forward to hearing from you. Kirti Koneru, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Source: GOOGLE PLACES
Posted On: 6/7/2019
Highly recommend the apartments here for anyone looking to rent in NWA. Great community, convenient to everything in Bentonville
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and the new management ladies are absolutely lovely and helpful with anything needed. If you come to look for a new home, ask for Cassie. Hands down one of the best property managers around!
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By: Shelby Grigg
Hi Shelby Grigg, thank you so much for your positive comments about Sullivan Square! Thank you so much again for your feedback! We hope you have a great day!
Source: FACEBOOK
Posted On: 6/4/2019
This has been an incredibly stressful time trying to figure out the next few months of my life as there are many changes
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on the horizon, and I’m so thankful to Sabrina and the rest of the staff at Sullivan Square for all of their help the past couple of days. Trying to figure out the best option for where you are going to be living is stressful for everyone, so I’m very grateful to them for lifting some of the weight off of my shoulders and finding a perfect place for me!
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By: Travis B
Travis B, thanks for your praise and kind comments about our team.
We look forward to your continued residency! Take care!
Source: GOOGLE PLACES
Posted On: 5/31/2019
By: Rao nelakurti
Rao, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (479) 877-5325 at your earliest convenience and we will do our best to resolve this with you.
Source: GOOGLE PLACES
Posted On: 5/31/2019
New management is terrible with their rules. I signed the lease alone and latter added a roommate and they charged me for
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it which is understandable. But, When Renewing my lease and removing roommate from the lease they’re charging 350$ again. I don’t recommend this place because of their poor treatment to it residents. The older management was doing good but the new management has increased the rents significantly and is acting like they do not want to keep their continuing residents. Their ac system in this apartment is also terrible. It is extremely noisy all though the day and night and nobody does anything about it.
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By: Rao Nelakurti
Rao, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (479) 877-5325 to discuss this further.
Source: GOOGLE PLACES
Posted On: 5/31/2019
By: Kirti Koneru
Kirti, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like to work towards a resolution, so if you are willing, please reach out to us at (479) 877-5325 to discuss this further.
Source: GOOGLE PLACES
Posted On: 5/31/2019
By: kondala rao chowdary
Kondala, we are disappointed to see your low star rating. We would like to have a better understanding about your experience. Please reach out to us at (479) 877-5325 at your earliest convenience and we will do our best to resolve this with you.
Source: GOOGLE PLACES
Posted On: 5/30/2019
Beautiful property and the staff are always very helpful and quick to respond. Maintenance is always on point. Thank you
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for all you do!
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By: Shana Hall
Hi Shana Hall, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Source: GOOGLE PLACES
Posted On: 5/30/2019
Absolutely horrible. Paid a $600 deposit to not get it back after our lease was up because there was paint missing where
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a picture was in one room. DO NOT RENT HERE
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By: Precious Covert
Thank you for your feedback. If you feel you are having issues which are not resolved, feel free to submit a maintenance request and we will be happy to check those out for you! We noticed we did address an issue for you in 5 minutes time from the initial request due to a tripped outlet in the washer GFI.
Orchard Properties
Source: GOOGLE PLACES
Posted On: 3/21/2019
--UPDATE-- I have been living here for 10 months now and did not regret a single moment here. Unfortunately, Sullivan Square
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was transitioned under a new management. I have no issue regarding this point, however, I received a notice that the new pay rate will be increased by $100. Basically the new pay rate for the apartment will be $892/month and this is not including the $30 utility charge. For now, I will renew my lease for another year but I will probably be looking for a new place to stay. --Original-- For the price they are offering, this is a deal breaker. $795/month on a brand new apartment with brand new granite counter tops, brand new kitchen appliances, and brand new washer/dryer. It might be pricey compared to what it is offered at other apartments in Bentonville, however, I would usually have to pay over $1400/month for this kind of apartment anywhere else.
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By: Jae Shim Verified Resident
Thank you so much for leaving this rating and review! We will be sure to pass along your comments to the team. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.
Source: GOOGLE PLACES
Posted On: 12/24/2018
Power goes out weekly and the washer hardly ever turns on properly. Otherwise nice apartments
By: Precious Covert
Thank you for your feedback. If you feel you are having issues which are not resolved, feel free to submit a maintenance request and we will be happy to check those out for you! We noticed we did address an issue for you in 5 minutes time from the initial request due to a tripped outlet in the washer GFI.
Orchard Properties
Source: GOOGLE PLACES
Posted On: 11/29/2018
Nice new apartments, decent price. An area of major opportunity for the complex is management turnover. Every time I go into
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the office to get something resolved they have a different person making it hard to get anything resolved. Overall, decent, but need to fix management to get consistency.
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By: Bryce Masterson
Hello, Bryce,
We are sorry to hear you are having any issues resolving a situation. As for management, we have had the same people in place. We do have a couple staff members that work only part-time. We are aware of a referral credit coming your way. A check does take some time to clear the main office. If you would like, you are more than welcome to pick up a card at the office. If you have any further issues, you can always submit a maintenance request online 24/7 or email us directly at [email protected]. Again, thank you for your feedback and we look forward to serving you better in the future.
Orchard Properties Management
Source: GOOGLE PLACES
Posted On: 9/29/2018
Beautiful and Brand New Apartments. Love it. Everything is proper here. Best part is Smoke free zone.
By: Harsimran Singh
Source: GOOGLE PLACES
Posted On: 9/5/2018
This is such a great place to live! Hardwood floors, granite countertops, modern design and what’s even better is the appliances
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are included! It can’t get any better than that. Neighbors are so sweet and the location is very quiet and peaceful! Pricing is so good compared to other places around here too. Highly recommended if you are looking for a place to live in the Bentonville/Rogers area!
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By: Lauren Eoff
Thank you Lauren! We are so blessed to have you as a part of our community!! We are so glad you love it here!!
Source: FACEBOOK
Posted On: 8/17/2018
Sullivan Square is absolutely amazing! I love my apartment and the neighbors. Everyone is nice and friendly. Staff is very
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helpful and nice. I am very blessed to be apart of this community.
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By: Nicole Hamilton
Thank you Nicole! We love having you here!!
Source: FACEBOOK
Posted On: 8/15/2018
Wonderful property, wonderful management! We are approaching one year of living here. It has been an excellent experience
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for myself and my family. Our apartment/townhouse is lovely, and our guests always comment on how nice it is when they are here. The property is very well lit in the evenings, and it is always very clean and well maintained. All of the people in the office have been great to work with and have been so kind and helpful to us. We have been so pleased and highly recommend their properties. Additionally, their clubhouse and pool area is amazing, a wonderful place to play or relax, just steps from your front door!
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By: Emily Williams
Source: GOOGLE PLACES
Posted On: 7/13/2018
By: Michael Krewson
Source: GOOGLE PLACES
Posted On: 7/7/2018
By: Vaishali Gupta
Source: GOOGLE PLACES
Posted On: 7/7/2018
By: Rahul Dhamnani
Source: GOOGLE PLACES
Posted On: 6/7/2018
Such awesome staff and beautiful homes!
By: Christine Gustin
Christine, thank you for your kind words! We are so glad to have you in our community as a resident!??
Source: FACEBOOK